ABOUT OPSYCH

Most organizations are embarking on business, team and individual transformation for its survival and success. Unfortunately, 87% of the time, these transformation efforts fail and cause incredible amounts of losses to an organization, whilst negatively impacting the well-being of employees, relationships between teams and performance of the organization. The model below shows the typical impact of driving organizational transformation initiatives.

Download OPSYCH Profile

OUR VISION

We aim to combine psychology research and theory with practical experience to develop a striving organisation

OUR MISSION

  • Become the premier consultation centre in resilience and transformation of organization.
  • Strive to build a long term relationship with organisation and use research based evidence to set up the organization for success.
  • Sharing our knowledge and expertise, applying it to the improvement of mental wellbeing, and collaborating both locally and globally with researchers, our community and policy maker.

At O Psych, we exist to increase the success rates of transforming organizations from -87% to +70% by including a psychological approach prior and during transformation journeys. All of our practices are evidence-based and humanized for the most joyful, meaningful and worthwhile transformational experience. The model below shows how our approach creates a far more superior outcomes from a humanistic and organizational perspective.

O Psych’s Goals

In 2022 and 2023, O Psych embarked on a journey to measure Psychosocial Risk, Psychosocial Well-being and Psychological Safety across Corporate Malaysia, with a total of 11,834 respondents from 20 companies across 8 industries. 
Based on the findings gathered, our 3 aspirational goals are:

1

Reduce Psychosocial Risk 
In Alignment with ISO 45033
from 36% to 20%

2

Increase Psychosocial Well-Being
In Alignment with WHO SDG 3 & 8
from 61% to 80%

3

Increase Psychological Safety 
In Alignment with ESG 
from 66% to 80%

O Psych’s Goals

Since 2021, O Psych embarked on a journey to measure Psychosocial Risk, Psychosocial Well-being and Psychological Safety across Corporate Malaysia, with a total of 7,159 respondents from 24 companies across 10 industries. 
Based on the findings gathered, our 3 aspirational goals are:

O Psych’s Services

Make work worth it! Increase your organization’s performance without compromising positive team dynamics and well-being via O Psych’s Services

  • Over 20 Talent Assessments
  • Immediate Results
  • Comprehensive Guidebooks
  • Various E-Learning Resources & Discovery Partners
  • National Well-being@Work (W@W) Index© Study & Benchmark Report
  • Well-being Workshops
  • Well-being Conference
  • The Well-being@Work (W@W) Awards©

1

Signature
Training Programs

2

Talent
Assessments

3

Talent Analytics
& Dashboard

4

National
Well-Being@Work (W@W) Movement©

  • Winning Your Inner Game
  • Team Re-Charge!
  • Psychosocial Conversations with Teams
  • High-People High-Performance
  • Access to Real-Time Data
  • Comparisons Across Various Demographics
  • Talent Insights with Recommendations
  • Keep Track of Team Progress Over Time

Meet Our CEO - Hetal Doshi

Hetal Doshi is an Organizational Psychologist and a Certified Professional Coach who has been in practise for over 20 years. 

She is a well sought after and loved psychological strategist who helps organizations achieve their success without compromising team dynamics and well-being. She has been appointed to design psychological strategies to achieve business goals in large scale transformation projects including Malaysia Airlines, Digi Telecommunications and PETRONAS that involve anywhere from 2,000 to 50,000 employees.  As an Adjunct Professor to 3 universities, she is famous for her data-driven and evidence-based ‘Butterfly Effect” approach. Her purpose in life is to make work worth-it for all. Her favourite quote is “Those who don’t believe in magic, will never find it.”

She loves climbing the mountains of Nepal, diving, reading classics, painting  and entertaining friends on her infamous Balcony. She serves as a monthly speaker on BFM and has been invited to share her insights on various media outlets, including Capital TV, BERNAMA, and international platforms. Additionally, she has been featured in prominent magazines such as International Business Review Magazine, SME Asia Magazine, and Smart Investor Magazine.

Certifications and Educational Qualifications

  • Adjunct Professor (IUMW Malaysia, Sunway University Malaysia)
  • Advisor for Organizational Psychology (Nottingham University)
  • Certified Professional Coach (Malaysia)
  • Certified HRDF Corporate Trainer (Malaysia)
  • Organizational Psychologist (New South Wales)
  • Certified Psychometric Assessor (SHL, Genesys, MPE, MBTI, DISCT, Facet5)
  • Masters in Organizational Psychology (Macquarie University, Sydney)
  • Honours in Psychology (Murdoch University, Perth)
  • Bachelors in Psychology (National University of Singapore, Singapore)

Awards

  • Women Icons Asia Award (2019, Singapore)
  • Leader in Building Mental and Emotional Resilience at Work (2019, Malaysia)
  • Most Impactful Transformation Coach (2019, Malaysia)
  • Learning Leaders of Tomorrow (2019, Malaysia)
  • Training Provider of the Year Award (India, 2018)
  • Outstanding New Trainer Award (India, 2018)
  • Trainer of the Year Award (India, 2018)
  • Top 100 Coaches Award,  Recognized by Marshall Goldsmith (India, 2018)

Meet Our Team

Chiang Jing Ying

Chief Operating Officer of PsychMe 
Consultant @ O Psych

Jesse Ngui Wen Jie

Consultant 
Senior Data Visualizer & Analyst

Vevya Sundaram

Consultant & Researcher

Francesca Therese Lee

Consultant & Researcher

Our Clientele

Testimonials

"Hetal was hired to develop the coaching program and the Lead Coach. Her expertise and experience in coaching out-placed employees were detrimental to the project. Hetal delivered the program with such detail and compassion. I learnt very much from her too. She handled the demoralised staff with empathy and care. I would definitely recommend Hetal to companies who seek her expertise in Career Transition and Outplacement.”
Ida Hanim
Ida HanimProject owner of the Malaysian Airlines Transitioning Project.
“Because of Hetal, we are now clearer about the roles and responsibilities that we need to play, there are more feedback exchanges within the team, greater levels of reflections are being experienced and a new and energized spirit to move forward has been created. She is crafty in dealing with our emotions and is able bring out the best of us by ensuring we are able to see the bigger vision.”
Idris Ibrahim
Idris IbrahimHead of Transformation, PETRONAS
“There are many trainers/motivational speakers out there but only a few will create a meaningful impact in your life. I must say that Hetal is one of the few I know that does what she does the best with so much of passion. I attended few of Hetal’s workshops and learnt a lot from every one of them. I get re-energized after her workshops. Strongly recommended. It is worth your time to invest on Hetal’s talks/workshops."
Jaya Arumugam
Jaya ArumugamService Owner, FrieslandCampina
"I had the opportunity to work with Hetal during a mass culture change program we initiated at Digi called "What's Your Next" which aimed to drive a grass-roots level connect with our Digital Transformation agenda. During the program, I found Hetal to be competent, passionate & committed. She was able to integrate with our culture & reflect our DNA as she led numerous workshops over a 12 month period across the entire organisation. Beyond that, I have asked for and received 'thoughtful partnership' from her. In a landscape of cookie cutter leadership development programs, it's refreshing to work with someone who is willing to engage deeper, build something different and chase outcomes that go much beyond a training program."
Animesh Mukherjee
Animesh MukherjeeHead of Human Resource Centre of Expertise, Digi
O Psych worked with Google Malaysia to design and facilite the “Winning Your Inner Game” Programme for all it’s employees across all levels of leadership. The program received a 100% NPS with an overall 96% effectiveness score.
Admin
AdminGoogle Malaysia
"Hetal is one of the excellent trainer that I've met so far. Hetal makes you feel at ease, her delivery is clear and to the point. She knows when to lift the group with humour and she knows when the focus has to change. Hetal is very energetic and passionate about her course delivery. The overall course was well structured, organised, and truly inspirational."
Ilango Santhana
Ilango SanthanaDirector, People & Organization SEA
"Hetal's experience and expertise is immediately evident in a field of increasing importance."
Dr Vimal Sathiaseelan
Dr Vimal SathiaseelanMedical Affairs Country Head
"I have had Hetal twice as a guest lecturer and trainer at Sunway university and she has done an exceptional job, she is very profession and people focused and receives excellent feedback from students."
Prof Dr Kenneth Cafferkey
Prof Dr Kenneth CafferkeyAssociate Professor at Sunway University
Previous
Next
Contact Us Now