WHY DO WE DO WHAT WE DO?

Crisis is often deemed as the mother of all opportunities, yet ensuring opportunities are grabbed during challenging times is something that organizations have yet to effectively understand much less leverage as a point of potential success. In fact, research suggests that 87% of the time, leaders fail in their transformation efforts. Such poorly done transformation efforts, increases individual stress, organizational cost, time taken to achieve business goals and decreases quality of work relationships, physical health and reputation of the organization.

 

At O Psych, we exist to increase the success rates of organizations by 70% by ensuring transformation efforts are data driven and leaders, teams and individuals are taken through a journey to build up their psychological resilience to succeed.

Media Appearances

Our CEO

Hetal Doshi, the CEO of O-Psych, is an Organizational Psychologist, Certified Coach and a Certified Trainer. Hetals’s expertise as an organizational psychologist over the past 15 years lies in the designing human experiences and journeys during organizational transformation. Her main role is in deeply understanding the business purpose, vision and strategy before designing the human strategy that will set the ambition up for success. During this time, employees often experience lack of clarity, stress as well as resistance and this is where Hetal’s success and track record lies.

 

Over the past 5 years, since the birth of O-Psych, Hetal has been nominated to take part in 3 large-scale transformation projects with Malaysia Airlines, Digi Telecommunications and Petronas that involve 2,000 to 50,000 employees. She has designed and facilitated over 2,000 workshops with over 50 companies to take employees through a meaningful, compelling and activated transformational journey to achieve business goals.

  • BEHAVIORAL ECONOMICS (in progress)
  • CERTIFIED PADI DIVER (Thailand)
  • CERTIFIED PROFESSIONAL COACH (Malaysia)
  • CERTIFIED HRDF CORPORATE TRAINER (Malaysia)
  • REGISTERED ORGANIZATIONAL PSYCHOLOGIST (Sydney)
  • CERTIFIED PSYCHOMETRIC ASSESSOR (SHL, Genesys, MPE, MBTI, DISCT, Facet5)
  • MASTERS IN ORGANIZATIONAL PSYCHOLOGY (MACQUARIE UNI, SYDNEY)
  • HONOURS IN PSYCHOLOGY (MURDOCH UNI, PERTH)
  • BACHELORS IN PSYCHOLOGY (NATIONAL UNIVERSITY OF SINGAPORE, SINGAPORE)

Hetal Doshi

An organizational psychologist with a deep passion and fascination with the human mind, heart and performance.
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What Do We Do?

Our Services

Data Driven Transformation Research & Analytics – We conduct research on the organization from a psychological perspective and analyze data the data to produce core insights on the most strategic way to transform the organization from a psychological angle.

 

O-Psych expertise also includes the following areas:

1. Corporate Culture Consulting
2. Talent Selection & Development
3. Facilitation & Training
4. Performance Coaching
5. Outplacement Services

 

Our biggest commitment is to offer you modern concepts with highly engaging methodologies to push performance forward.

Psychological Transformation Consulting/Facilitation

We carry out workshops to clarify the scope of the tansformation and the psychological strategies to ensure the success of the business transformation initiatives.

Leadership Resilience Coaching/Facilitation

We enhance targeted leadership resilience primarily through consulting and coaching them into creating clarity about the case for change, the shifts required and the path forward

Team Resilience Consulting/Facilitation

We enhance team resilience primarily through clarity, cohesion and committed actions. This is our most high impact service with a mere 2-day turnaround in team performance.

Individual and Mass Resilience Workshops/Townhalls

We facilitate workshops, townhalls and luncheons to take all employees through an emotionally impactful journey about human transformation and how to ensure psychological resilience during challenging times.

Who have we served?

Our Clients

All of Hetal’s workshops have achieved the guarantee of 90% in satisfaction scores.

jerome-rouch

I recently attended a 2-day training workshop on Emotional Intelligence at our PUMA office in Singapore, conducted by Hetal Doshi, CEO of O Psych. We talked about Flow, the DISC concept, Black and White Horses, the Fear of Success, and “what is that we really want… in the end… that we can control”. Mastering our brain is not an easy task! It was a fascinating and stimulating workshop. I highly recommend Hetal for your next leadership/team building/corporate training event..

Jerome Rouch-Sirech

Senior Head Of Retail-PUMA South East Asia

chief-people-manager-lazada

I had the opportunity to work with Hetal during a mass culture change program we initiated at Digi called “What’s Your Next” which aimed to drive a grass-roots level connect with our Digital Transformation agenda. During the program, I found Hetal to be competent, passionate & committed. She was able to integrate with our culture & reflect our DNA as she led numerous workshops over a 2 month period across the entire organisation.

 

Animesh Mukherjee

Chief People Officer and Category Director-Fashion Cluster, Lazada Malaysia

Clients Feedback

Testimonials

Was honoured to have Hetal as a speaker at the inaugural Women Lawyers Conference jointly organised by the Bar Council Malaysia and the Association of Women Lawyers on the 16th of November 2017. Hetal is both inspiring and engaging as a speaker. - Sheena Gurbakhash (President, Association of Women Lawyers 2020)

Hetal was a delight to work with. Extremely professional, positive and flexible. She was excellent at improvising and showing her quick wit with interacting with the audience. - Ashley Gamble Grandisch (International Coaching Federation Conference Lead

She is one of the most dedicated and intelligent facilitators that I know of as we worked together with few key stakeholders to craft out Effective Stakeholder Management and Emotional Intelligent Leaders. - Lee Kheng Kam (HR Leader, Colgate)