TERMS FOR PAID SERVICES

(LAST UPDATED AS AT 24.08.2022)

GENERAL

This is an essential instrument of the Terms for Paid Service. The following terms shall apply to your purchase of any product from O Psych Sdn. Bhd. vide our mobile application or our website at [app.o-psych.com] (“the Platform”). This Terms for Paid Services shall be read together with all other notices and policies such as but not limited to the Privacy Policies, Terms of use of Platform made available on the Platform.

PRICING AND PRODUCT DESCRIPTIONS

1.

Prices and our product’s descriptions are as follows: –

(collectively known as “the Paid Services”).

2.

Prices displayed on the Platform at the time your order is accepted will be honoured except any changes and/or modifications that may be made by O Psych Sdn. Bhd. from time to time.

3.

Whilst we use our best endeavours to ensure that all prices appearing on the Service are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors, omissions or inaccuracies.

4.

If we discover an error in the price of any paid services that you have placed, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order.

5.

If your credit/debit card is not denominated in Malaysia Ringgit (MYR) the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

MODE OF PAYMENT

6.

We accept payments via online transfer, credit / debit cards and e-wallets.

7.

Any payment by you to us will be done through third-party payment platforms (such as eGHL). These third -party payment platforms may be changed at any given time based on O Psych Sdn. Bhd’s discretion.

8.

We shall not be responsible for any delay in accepting payments where such third-party platforms were used as a mode of payment.

9.

Your Payment Information is kept securely by us.

10.

In the absence of clear negligence on our part, we shall not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Platform and/or Paid Services.

FORMATION OF A CONTRACT

11.

Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order.

12.

Your order will be accepted and the contract between you and O Psych Sdn. Bhd. will be completed when we send you an email to confirm that you have access to the product. Only the product listed in the confirmation email sent are included in the contract formed.

REFUND POLICY

13.

Please see our Refund Policy https://www.o-psych.com/refund-policy/, which forms part of these Terms for Paid Services.

TERMINATION

14.

Please see our Refund Policy https://www.o-psych.com/refund-policy/, which forms part of these Terms for Paid Services.

INTELLECTUAL PROPERTY RIGHTS

15.

No content in the Platform (including but not limited to videos, training materials, products, podcasts, guidebook, graphics, software, services and/or other materials) may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes unless written permission is expressly granted by O Psych.

16.

All intellectual property rights, whether registered or unregistered, in the Platform, information content on the Platform and all the website/ mobile application design, including, but not limited to, videos, training materials, products, podcasts, guidebook, graphics, software, services and/or other materials and all software compilations, underlying source code and software (collectively referred to as “Intellectual Property”) shall remain O Psych’s property or where applicable, our affiliates or third party intellectual property owners. The entire contents of the Platform also are protected by copyright as a collective work under Malaysia copyright laws. All rights are strictly reserved.

PERSONAL DATA PROTECTION

17.

Please see our Privacy Policy https://www.o-psych.com/privacypolicy/, which forms part of these Terms for Paid Services.

INDEMNITY

18.

O Psych Sdn. Bhd. and all of its respective officers, employees, directors, agents, contractors
and assigns shall not be liable to you for any losses whatsoever or howsoever caused
(regardless of the form of action) arising directly or indirectly in connection with:

(i)

any access, use and/or inability to use the Platform or the Paid Services;

(ii)

any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and

(iii)

any use of or access to any other website or webpage linked to the Platform, even if we
or our officers or agents or employees may have been advised of, or otherwise might
have anticipated, the possibility of the same.

19.

You agree to indemnify, defend, hold harmless O Psych Sdn. Bhd., its directors, officers, employees, consultants, agents and affiliates from any and all third party claims, liability, damages and/or costs (including but not limited to legal fees) arising from your use of this Platform or for any breach of the Terms for Paid Services.

FEEDBACK

20.

We use our best endeavours to perform all obligations under these Terms for Paid Services. We place great value on our user/ client satisfaction. You may reach out to us to raise any concerns at the following details: –

O Psych Sdn Bhd
Address: A-23-4 Kiaramas Sutera. No 7 Jalan Desa Kiara. KL 50480
Contact No.: +60169926306
Attention: Hetal Doshi
Email Address: [email protected]

We will attempt to address your concerns as soon as possible.

GOVERNING LAW

21.

These Terms for Paid Services shall be interpreted and governed by the laws in force in Malaysia.